Terms of service
This website is operated by JUNEVALE. Throughout the website, the terms “we”, “us”, “our” and “entrepreneur” refer to JUNEVALE. JUNEVALE offers this website, including all information, tools and services available from this website to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing anything from us, you are using our “Service” and agreeing to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or accessible by hyperlink. These Terms of Service apply to all users of the website, including, but not limited to, users who are browsers, vendors, customers, merchants and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any portion of the website, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this Agreement, you may not access the Site or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current Store are also subject to the Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services to you.
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province where you reside, or that you are the age of majority in your state or province where you reside, and that you have given us your consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) when using the Service.
You may not transmit any worms, viruses, or any code of a destructive nature.
Violation of any of the Terms will result in immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks; and (b) modifications to comply with and adapt to technical requirements of connected networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided, without our express written permission.
The headings in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.
ARTICLE 1 - DEFINITIONS
In these general terms and conditions, the following terms have the following meanings:
Right of withdrawal: the period within which the consumer may exercise his right of withdrawal;
Consumer: the natural person, not acting in the exercise of a profession or business, who concludes a distance sales contract with the trader;
Date: 19-12-2024
Long-term contract: a distance sales contract concerning a series of products and/or services, the delivery and/or purchase obligation of which is spread over time;
Durable data carrier: any means which enables the consumer or the trader to store information addressed to him personally in a way which allows future consultation and unchanged reproduction of the stored information.
Right of withdrawal: the possibility for the consumer to cancel the distance sales contract within the withdrawal period;
Trader: the natural or legal person who offers products and/or services to consumers at a distance;
Distance sales contract: a contract whereby, within the framework of a system organised by the trader for the distance sale of products and/or services, up to and including the conclusion of the contract, one or more techniques of distance communication are used exclusively;
Technique of distance communication: Means which can be used to conclude a contract without the consumer and the trader having met in the same room at the same time.
General terms and conditions: the current general terms and conditions of the trader.
ARTICLE 2 - IDENTITY OF THE CONTRACTOR
Customer service e-mail: infojunevale@zohomail.eu
ARTICLE 3 - APPLICATION
These general terms and conditions apply to any offer from the trader and to any distance sales contract and order concluded between the trader and the consumer.
Before the distance sales contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance sales contract is concluded that the general terms and conditions can be reviewed at the trader and that they will be sent free of charge to the consumer as soon as possible at the consumer's request.
If the distance sales contract is concluded electronically, the text of these general terms and conditions may, contrary to the previous paragraph and before the distance sales contract is concluded, be made available electronically to the consumer in such a way that the consumer can easily store it on a durable data medium. If this is not reasonably possible, it will be indicated before the distance sales contract is concluded where the general terms and conditions can be reviewed electronically and that they will be sent free of charge to the consumer electronically or otherwise at the consumer's request.
In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply accordingly and the consumer may always invoke the applicable provision that is most favorable to him in the event of conflicting general terms and conditions.
If at any time one or more provisions of these general terms and conditions are wholly or partially invalid or are annulled, the agreement and these general terms and conditions shall remain in force for the remainder and the provision in question shall be immediately replaced by mutual agreement by a provision that approximates the content of the original as closely as possible.
Situations not covered by these general terms and conditions shall be assessed "in the spirit" of these general terms and conditions.
Any ambiguity regarding the interpretation or content of one or more provisions of our general terms and conditions shall be interpreted "in the spirit" of these general terms and conditions.
ARTICLE 4 - THE OFFER
If an offer has a limited period of validity or is subject to conditions, this will be expressly stated in the offer.
The offer is non-binding. The trader is entitled to change and adjust the offer.
The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed for the consumer to assess the offer correctly. If the trader uses images, these are a fair representation of the products and/or services offered. Obvious errors or mistakes in the offer do not bind the trader.
All images, specifications and data in the offer are indicative and cannot give rise to compensation or termination of the agreement.
Images of products are a fair representation of the products offered. The trader cannot guarantee that the colors shown correspond exactly to the actual colors of the products.
Each offer contains such information that it is clear to the consumer what rights and obligations are linked to accepting the offer. This concerns in particular:
The price, excluding customs clearance costs and import VAT. These additional costs are borne by the customer and bear the risk of them. The postal and/or courier service will apply the special scheme for postal and courier services in connection with imports. This scheme applies if the goods are imported into the EU country of destination, which is the case here. The postal and/or courier service will collect VAT (whether or not together with the customs clearance costs charged) from the recipient of the goods;
any shipping costs;
the manner in which the contract is concluded and what actions are required in this regard;
whether the right of withdrawal applies;
the method of payment, delivery and performance of the contract;
the deadline for accepting the offer or the period within which the trader guarantees the price;
the amount of the distance communication rate if the costs of using the technology for distance communication are calculated on a basis other than the standard basic rate for the means of communication used;
whether the contract is archived after its conclusion and, if so, how the consumer can consult it;
the means by which the consumer can check the data he has provided in connection with the contract and, if necessary, restore them before the conclusion of the contract;
any other languages in which the contract can be concluded;
the codes of conduct to which the trader has subscribed and the means by which the consumer can consult these codes of conduct electronically; and
the minimum duration of the distance contract in the case of a long-term transaction.
Optional: available sizes, colours, types of materials.
ARTICLE 5 - THE AGREEMENT
The agreement is concluded, subject to the provisions of paragraph 4, at the time when the consumer accepts the offer and meets the conditions set out therein.
If the consumer has accepted the offer electronically, the trader shall immediately confirm receipt of the acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed by the trader, the consumer may terminate the agreement.
If the agreement is concluded electronically, the trader shall take appropriate technical and organizational measures to ensure the electronic transmission of data and shall provide a secure web environment. If the consumer is able to pay electronically, the trader shall take appropriate security measures to this end.
The trader may - within the legal framework - himself examine whether the consumer can meet his payment obligations, as well as all the facts and factors that are important for the responsible conclusion of the distance contract. If the trader has good reason not to conclude the contract based on this investigation, he is entitled to refuse an order or request with reasons or to attach special conditions to the performance.
The trader sends the following information to the consumer together with the product or service, in writing or in such a way that the consumer can store it in an accessible manner on a durable data carrier:
1. the visiting address of the trader's business, where the consumer can contact with complaints;
2. the conditions and manner in which the consumer can exercise his right;
3. Right of withdrawal or, where applicable, clear information on the exception to the right of withdrawal; information on guarantees and existing conditions.
ARTICLE 6 - RIGHT OF WITHDRAWAL
When purchasing products, the consumer has the possibility of canceling the contract without giving a reason within 14 days. This withdrawal period begins on the day after the consumer or a representative designated in advance by the consumer and who has become acquainted with the trader has received the product.
During the withdrawal period, the consumer must handle the product and the packaging with care. The consumer shall only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If the consumer exercises his right of withdrawal, he shall return the product with all accompanying accessories and - if reasonably possible - in its original condition and packaging to the trader in accordance with the trader's reasonable and clear instructions.
If the consumer wishes to exercise his right of withdrawal, he is obliged to notify the trader of this within 14 days of receiving the product. The consumer must notify this by written message/email. After the consumer has indicated that he wishes to exercise his right of withdrawal, he must return the product within 14 days. The consumer must prove that the delivered goods were returned in a timely manner, for example by means of a shipping receipt.
If the customer has not indicated that he wishes to exercise his right of withdrawal after the expiry of the periods referred to in paragraphs 2 and 3, or has not returned the product to the trader, the purchase is a fact.
ARTICLE 7 - COSTS OF WITHDRAWAL
If the consumer exercises his right of withdrawal, the costs of returning the goods shall be borne by him.
If the consumer has paid an amount, the trader shall refund this amount as soon as possible, but no later than 14 days after the right of withdrawal. The condition for this is that the product has already been returned to the trader or that sufficient documentation can be provided for a complete return.
ARTICLE 8 - WAIVER OF THE RIGHT OF WITHDRAWAL
The trader may waive the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The waiver of the right of withdrawal shall only apply if the trader has clearly stated this in the offer, at least in good time before the conclusion of the contract.
Exclusion of the right of withdrawal is only possible for products
that have been manufactured by the trader according to the consumer's specifications;
which are clearly personal in nature
which cannot be returned due to their nature;
which are subject to deterioration or aging quickly;
the price of which is subject to fluctuations in the financial market over which the trader has no influence;
for individual newspapers and magazines;
for audio and video recordings and computer software whose seal has been broken by the consumer.
for hygiene products whose seal has been broken by the consumer.
Exclusion of the right of withdrawal is only possible for services
relating to accommodation, transport, restaurant services or leisure activities that must be performed on a specific date or during a specific period;
if delivery has begun with the consumer's express consent before the withdrawal period has expired;
relating to betting and lotteries.
ARTICLE 9 - PRICE
I reserve the right to change the prices of the products and/or services offered during the validity period indicated in the offer, also as a result of changes in VAT rates.
Notwithstanding the previous paragraph, the trader may offer products or services whose prices are subject to fluctuations in the financial market and over which the trader has no influence, at variable prices. This reservation of fluctuations and the fact that any prices indicated are target prices are stated in the offer.
Price increases within 3 months of the conclusion of the contract are only permitted if they are the result of legal provisions or regulations.
Price increases from 3 months after the conclusion of the contract are only permitted if the trader has agreed to this and:
they are the result of legal provisions or regulations; or
the consumer is authorized to terminate the contract on the day on which the price increase takes effect.
Pursuant to Article 5(1) of the GDPR, 1 of the Sales Tax Act of 1968, the place of delivery is the country of departure of the transport. In the present case, this delivery takes place outside the EU. Therefore, the postal or courier service charges the customer with import VAT or customs clearance costs. The trader therefore does not charge any VAT.
All prices are subject to printing errors. No liability is accepted for the consequences of printing and typing errors. In the event of printing and.
ARTICLE 10 - CONFORMITY AND WARRANTY
The trader guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements for durability and/or ease of use and the legal provisions and/or official regulations in force on the date of conclusion of the agreement. If agreed, the trader also guarantees that the product is suitable for use other than normal.
A guarantee provided by the trader, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the trader on the basis of the agreement.
Any defects or incorrectly delivered products must be reported in writing to the trader within 14 days of delivery. The products must be returned in the original packaging and in new condition.
The trader's guarantee period corresponds to the manufacturer's guarantee period. However, the trader is never responsible for the final suitability of the products for the individual use by the consumer, nor for any advice regarding the use or application of the products.
The guarantee does not apply if:
The consumer has repaired and/or processed the delivered products himself or has had them repaired and/or processed by third parties;
The delivered products have been exposed to abnormal conditions or have been handled carelessly or in any other way contrary to the entrepreneur's instructions and/or on the packaging;
The deficiency is wholly or partly due to regulations that the authorities have imposed or will impose regarding the nature or quality of the materials used.
Article 11 - Delivery and execution
The Company will exercise the greatest possible care in receiving and executing orders for products.
The place of delivery is the address provided by the consumer to the Company.
Taking into account what is indicated in Article 4 of these general terms and conditions, the Company will execute accepted orders with due speed, but no later than within 30 days, unless the consumer has accepted a longer delivery period. If delivery is delayed or if an order cannot be executed or can only be executed partially, the consumer will be notified of this no later than 30 days after placing the order. In such a case, the consumer has the right to terminate the contract without any costs and is entitled to any compensation.
In the event of termination in accordance with the previous paragraph, the trader will refund the amount paid by the consumer as soon as possible, but no later than within 14 days of termination.
If delivery of an ordered product proves impossible, the trader will make every effort to deliver a replacement product. At the latest upon delivery, it must be clearly and intelligibly stated that a replacement product is being delivered. The right of withdrawal cannot be excluded for replacement products. The costs of any return shall be borne by the trader.
The risk of damage and/or loss of products shall lie with the trader until the time of delivery to the consumer or a previously designated representative who has been notified to the trader, unless otherwise expressly agreed.
Article 12 - Fixed-term contracts: duration, termination and extension
Termination
The consumer may terminate a contract concluded for an indefinite period and which includes the regular supply of products (including electricity) or services at any time, taking into account the agreed termination rules and a notice of termination of no more than one month.
The consumer may terminate an agreement concluded for a specific period and which involves the regular supply of products (including electricity) or services, at any time towards the end of the specific period, taking into account the agreed termination rules and a notice of termination of no more than one month.
The consumer may terminate the agreements mentioned in the previous paragraphs:
at any time and not limited to termination at a specific time or for a specific period;
at least terminate in the same way as he concluded the agreement;
always terminate.
Extension
An agreement concluded for a specific period and which aims at the regular supply of products (including electricity) or services may not be tacitly extended or renewed for a specific period.
Notwithstanding the previous paragraph, a contract concluded for a specific period and which aims at the regular supply of daily newspapers, news papers and weekly magazines may be tacitly.
Article 13 - Payment
Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days of the start of the withdrawal period referred to in Article 6(1). In the case of a contract for the provision of a service, this period begins when the consumer has received confirmation of the contract. In the case of a contract for the provision of a service, this period begins when the consumer has received confirmation of the contract.
The consumer is obliged to immediately notify the trader of any inaccuracies in the payment details provided or disclosed.
In the event of non-payment by the consumer, the trader is entitled, subject to legal restrictions, to charge the reasonable costs notified to the consumer in advance.
Article 14 - Complaints procedure
Complaints about the performance of the contract must be submitted to the trader in full and clearly described within 7 days of the consumer discovering the deficiencies.
Complaints submitted to the trader will be answered within a period of 14 days from receipt. If a complaint requires a foreseeable longer processing time, the trader will respond within 14 days with an acknowledgement of receipt and an indication of when the consumer can expect a more detailed response.
If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute resolution procedure.
A complaint does not suspend the trader's obligations, unless the trader states otherwise in writing.
If a complaint is found justified by the trader, the trader will, at its discretion, either replace or repair the delivered products free of charge.
Article 15 - Disputes
Agreements between the trader and the consumer to which these general terms and conditions apply are exclusively subject to Dutch law. Even if the consumer lives abroad.
ARTICLE 16 - PERSONAL DATA
Our privacy policy applies to the provision of personal data via the webshop. To view our privacy policy.
SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if information in the Service or on a related website is inaccurate at any time without prior notice (including after you have placed your order).
We undertake no obligation to update, change or clarify information in the Service or on a related website, including, but not limited to, pricing information, except as required by law. No specified update or refresh date used in the Service or on a related website should be taken as an indication that information in the Service or on a related website has been changed or updated.
ARTICLE 18 - CHANGES TO TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website.
It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of changes to these Terms of Service constitutes acceptance of those changes.
ARTICLE 19 - CESOP
As a result of the measures introduced and tightened from 2024 regarding the 'amendment to the Sales Tax Act of 1968' and thus the implementation of the Central Electronic System for Payment Information (CESOP), payment service providers may register data in the European CESOP system.